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3 Tips for When a Customer Calls You
If you get a phone call from a customer wanting to talk about a policy, you need to be ready for it. Here are some tips to avoid being caught off-guard: Keep a notepad nearby. Nearly every customer …
Category: Sales Tips
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Three General Tips for Dealing With Objections
Objections will definitely come up when you're talking to clients, but there are some general ways you can fend them off or avoid them completely: Create a sense of trust between you and your …
Category: Sales Tips
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3 Pro Tips for Phone Conversations
Sometimes seemingly small things can make a big difference when it comes to talking to customers on the phone. Here are a few time-tested tips from top-selling agents that should make your phone …
Category: Sales Tips
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“It’s time to close the sale” Step 5 for closing like a pro
Step 5: It's Time To Close The Sale You worked through all their comments and questions. You put their concerns at ease, and now you sense they are ready to make a decision. Don't make the all too …
Category: Sales Tips
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Always Express Your Gratitude
Continuously thank your customers for their business. They deserve it. Your clients will appreciate a quick email, a token gift, or a card of appreciation. It doesn't have to be a big gift, but it …
Category: Sales Tips
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Deliver Value With Each Follow-Up
Calling a customer just to check in or to make sure they got your last call or e-mail is a bad idea. Not only are these calls irritating, they do nothing to build a relationship with the customer. …
Category: Sales Tips
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How to Gain Sales Through Social Media
How do you turn your brand name recognition and participation in social networks into sales and a larger book of business? Through referrals and recommendations. How do you gain those? Just like …
Category: Sales Tips
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Lead Management and Cost Savings
Another good reason to implement a lead management system beyond your time? Your money. Your lead management system will do the work that you would either end up spending too much of your time doing …
Category: Sales Tips
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Captive Agent Advantage #1: You're a Known Quantity
People know large insurance companies. They've seen the ads, they likely know people who have policies with those companies. That gives you an advantage. Sure, your policy may cost a little more …
Category: Industry News
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Insurance marketing: there's more to it than the close
Why making the close is only one part of agency management In the marketing of insurance, jumping right for the paperwork probably isn't your best move too early in the sales conversation. That …
Category: Sales Tips
