Sales Tips
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3 Reasons Referrals from Colleagues are Important
Talk about referrals from customers is fairly common right now, but what about other businesspeople? Their opinions and recommendations are pretty important, too. Here's why: Customers listen to …
Category: Sales Tips
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What Not to Do With Online Referrals
One mistake businesspeople sometimes make is to visit a review site like Yahoo! Local and Yelp, or even Twitter and Facebook, and respond to a bad review or a complaint with a defensive tone or, …
Category: Sales Tips
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3 Tips for When a Customer Calls You
If you get a phone call from a customer wanting to talk about a policy, you need to be ready for it. Here are some tips to avoid being caught off-guard: Keep a notepad nearby. Nearly every customer …
Category: Sales Tips
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Three General Tips for Dealing With Objections
Objections will definitely come up when you're talking to clients, but there are some general ways you can fend them off or avoid them completely: Create a sense of trust between you and your …
Category: Sales Tips
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3 Pro Tips for Phone Conversations
Sometimes seemingly small things can make a big difference when it comes to talking to customers on the phone. Here are a few time-tested tips from top-selling agents that should make your phone …
Category: Sales Tips
